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FAQ

HOTEL POLICIES:

Pets are not allowed except for service animals.

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All rooms are non-smoking. Any person wishing to smoke should do so outside using the ashtray provided in the interest and comfort of all guests.

ROOM FACILITIES:

High-speed wireless internet is offered for free throughout the hotel.

Yes, some of our rooms are wheelchair accessible. When calling for a reservation, please advise us of your needs so we can ensure availability.

You can request an additional bed for your room when making the reservation to ensure its availability.

Yes, we offer a variety of welcome amenities that can be placed in a guest bedroom. Please contact the reception desk for detailed information.

We can offer to include one baby cot into most of our room types, free of charge. Subject to availability.

Yes, all of our bedrooms are equipped with one hairdryer for your complimentary use.

HOTEL INFORMATION:

Guests are expected to arrive at 2 PM. We will gladly provide you access to your room earlier subject to availability.

Check-out time is 12.00 AM. Extensions are subject to availability and must be pre-arranged.

Breakfast is served from 7:00 to 11:00.

Lunch is served from 12:30 to 15:30.

Dinner is served from 19:00 to 21:00.

We have a large parking area which can fit any type of vehicle.

Yes, our hotel is equipped with air conditioning.

Yes, we can offer 24-hour room service.

Wake-up calls can be set for you by the reception. Please contact the reception desk for booking.

av. 12, Shirvan, Naftalan 4600. 4.5 hours from Heydar Aliyev International Airport.

MEDICAL TREATMENTS:

Medical Packages include Complex Diagnostic, Therapeutic and Rehabilitation procedures, Naphthalonotherapy, Physiotherapeutic procedures, Gas injections with carbon dioxide, therapeutic massage, manipulations, treatment with demineralized Naftalan, physiotherapy exercises at gym and pool.

Contraindications to treatment with Naftalan oil:

Acute joint diseases;
Structural diseases of the central nervous system;
Malignant and benign tumors (of any location);
Acute gynecological disorders;
Tuberculous lesions of any organ;
Disturbed circulation of 2nd and 3rd degree;
Hypertensive disease of 3rd degree;
Chronic coronary insufficiency 2nd and 3rd degree with angina attacks, myocardial infarction in the anamnesis;
Atrial fibrillation, paroxysmal tachycardia;
Severe anemia of any origin;
Acute neuritides and nephroses;
Hepatic impairment of any etiology;
Mental illnesses;
Epilepsy;
Venereal diseases;
All blood diseases;
Pregnancy and nursing time